FAQ

Yes you can, simply add your instruction in the “order comment” field that you want them to be delivered on a certain date before you submit the order. This way we can insure that your order will be made and delivered by the requested date. Kindly be aware that we can only process one order per request date. If you intend to place orders for multiple events with separate delivery times, the order must be submitted individually for each event(each need-by-date).

We develop our macarons to stay at room temperature up to 7 days during transit. We recommend that you store them in a refrigerator up to 7 days or a freezer for up to 30 days.

Yes you can, but to get the full flavor please allow macarons to reach room temperature throughout. You can leave them on the counter, if you are planning to finish them within 1 or 2 days.

It will depend on what you order and quantity, but usually between 2-4 days. We try to ship as soon as we can. For surprise macaron set, the lead time will be shorter, within 2 days. We ship orders via standard shipping. The transit time is between 1-3 days to the West Coast and 2-5 days anywhere else in the continental U.S..

Yes we do. There is a minimum of 48 macarons per color or flavor. The cost is $4 per macaron before shipping. Please message us for more information.

Yes, however this will be treated as if it was a custom order and the associated minimum quantity and pricing will apply.

We do not accept any exchange or return. 25% cancellation fee may be applied to any cancellation request. Please contact us at your earliest convenience if your event has been rescheduled or canceled.

We will consolidate your orders into the smallest number of packages and upgrade the shipping method automatically. If you need them to be in an individual package as shown in the listing, please message us of your request.

For our standard shipping, we will use USPS. We can upgrade your order to UPS shipping upon request (additional shipping fee may apply). Please contact us once the order is submitted. Please note, UPS cannot ship packages to P.O. Box address.

Yes you can. Please make sure to retrieve your package upon arrival and transfer them to a refrigerator or freezer to extend its shelf life.

We do not include an ice pack for our standard shipping. The ice packs are only effective for overnight shipment since they are good to keep product cold up to 7 hours. If you are interested in overnight shipment, please message before you submit the order.

Our macarons do not contain ingredients with gluten. However, our facility is not gluten free certified and carries common ingredients like wheat flour, etc.

Our traditional macarons (Macaron Centrale™), are 1.65-1.85” in diameter and 0.9” tall. Our vegan macarons (Vegan Macaron), are 1.95-2.05” in diameter and 1-1.15” tall.

For traditional ones, you can find them from the link below macaroncentrale.com/flavors.php

No, we do not use any soy products in our macarons, both traditional and vegan.

Yes. Some macarons will contain peanut. Please make sure to read the item detail for each listing.

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